Privacy Policy

Last Updated: 03/26/2025

Introduction

Welcome to Petbnb Privacy Policy ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy statement, or our practices with regards to your personal information, please contact us at petbnbnyc@gmail.com.

When you use our mobile application, as the case may be (the "App"), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

By using our App, you are agreeing to the collection and use of information in accordance with this policy.

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and services, participate in activities on the App, or otherwise when you contact us.

Pet Owner-Collected Data

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, known as Owner-Collected Data, which includes:

Name
Physical address
Phone number
Email address

This information is collected at sign-up and when you activate services within the App.

Host-Collected Data

For hosts using our App to provide services, we may collect additional information known as Host-Collected Data, which includes:

Name
Physical address
Social Security number
Date of birth
State identification ID
Phone number
Email address
Location information

The collection and verification of sensitive data such as Social Security numbers, dates of birth, and state identification IDs are handled securely through Stripe as part of the sign-up and verification process.

Use of Your Personal Data

The information we collect is used exclusively to facilitate the connection between pet owners and hosts offering boarding or walking services. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Disclosure of Your Personal Data

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service. Additionally, we may employ third-party companies and individuals to facilitate our App, to provide the App on our behalf, to perform App-related services, or to assist us in analyzing how our App is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security of Your Personal Data

The security of your personal data is important to us. We strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

For any questions or concerns regarding your privacy, you may contact us using the following details:

petbnbnyc.com